Frequently Asked Questions

How can we confirm the chauffeur will arrive on time?

We will call you the night before to confirm, and if there are any delays on route to pick you up, we’ll be sure to notify you immediately.

How long is the drive time to get to Miami International Airport or the Port of Miami from Fort Lauderdale – Hollywood International Airport.

Drive time is approximately 45 minutes under normal circumstances. Traffic or construction can add to this time.

Can I take a pet along on the ride?

Yes.

Do you accept credit cards?

Yes, we accept all major credit cards. You should let us know you’ll be paying with a credit card when you call to make the reservation.

What is the car seat requirement for children?

Florida State Law requires that while transporting a child 5 years of age or younger, the child must be protected by the use of a crash-tested, federally approved child restraint device which must be provided by parent or guardian.

When can I call to make reservations? How far in advance?

The more time you give us, the easier it is. But we welcome last-minute calls and we’ll do our best to serve you. If not we’ll refer you to a reputable competitor.

Do you reconfirm my reservations?

The day before your trip we will call you and reconfirm everything! This is part of our service to provide you with a stress-free experience!

How do I make reservations?

There are 3 easy ways:
a) Give us a call at 954-345-3010. We are available 24/7 and will be glad to help you!
b) Send us an email at reliablevan@gmail.com. We will get back to you ASAP to discuss your travel needs.
c) Fill out the form on our website for the special offer and we will get back to you ASAP!