Frequently Asked Questions

F R E Q U E N T L Y -A S K E D -Q U E S T I O N S :

QUESTION: How can we confirm the chauffeur will arrive on time?

ANSWER: We will call you the night before to confirm, and if there are any delays on route to pick you up, we’ll be sure to notify you immediately.

QUESTION: How long is the drive time to get to Miami International Airport or the Port of Miami from Fort Lauderdale – Hollywood International Airport.

ANSWER: Drive time is approximately 45 minutes under normal circumstances. Traffic or construction can add to this time.

QUESTION: Can I take a pet along on the ride?


QUESTION: Do you accept credit cards?

ANSWER: Yes, we accept all major credit cards. You should let us know you’ll be paying with a credit card when you call to make the reservation.

QUESTION: What is the car seat requirement for children?

ANSWER: Florida State Law requires that while transporting a child 5 years of age or younger, the child must be protected by the use of a crash-tested, federally approved child restraint device which must be provided by parent or guardian.

QUESTION: When can I call to make reservations ? how far in advance?

ANSWER: The more time you give us, the easier it is. But we welcome last minute calls and we’ll do our best to serve you. If not we’ll refer you to a reputable competitor.